With 13-year experience, mainly within a call centre environment, where the focus was on accounts payable and receivables, claims management, and general office administration. Good working knowledge of Pastel Partner and other accounting software(QuickBooks, SAP, Tally-UAE), Microsoft Excel (Level1-3), all other Microsoft Office programs, and internal CRM & EPR systems. Reception duties whereby all calls were directed to the correct departments or assisting vendors/customers with their requests where possible. Considered as being disciplined, detail, and routine orientated. I'm committed to having the work completed to the best of my ability and ahead of schedule. I'm believed to be a fast learner and am willing to add extra time to fully understand the job requirements.