Shanice is a 5-star +++ virtual assistant who always comes through for me and has produced some of the best converting, and traffic-driving content around. I am an experienced, transcriber with an emphasis on calls, webinars, meetings, lectures, and videos. My background is in customer service and admin support. I have extensive experience with handling calls, and texts and managing social media platforms. I am also well established in other categories of writing such as academic writing, proofreading, and academic editing. I am also an experienced and dedicated freelancer specializing with the services below: - data entry - lead generation - data collection - web research - database creation - data conversion from PDF to Excel or Word - CRM database - Invoice Processing I have lived and worked in Africa and the USA and have a genuine interest and understanding of different cultures and ways of thinking