Felix Bright is a management consultant. Each year thousands of people enjoy the warmth, humour and dynamic presentation style of management and customer relations development seminars.A graduate of Pope st John Paul II College Bori. Here you can enjoy a lively blend of field experiences, a practical guide for quality services and an aid to sustaining excellent relationship with customers. Practicing professionals will find my work very useful in structuring relationships with clients. Managers and executives will find in the materials for the development of public relations and management strategies. Finally it is an invaluable companion for front office personnels like secretaries, receptionists, security officers, cashiers, telephone receptionists, air crew, nurses and public relations officers.