I am a hard-working and driven individual who isn't afraid to face a challenge. I'm passionate about my work and I know how to get the job done. I would describe myself as an open and honest person who doesn't believe in misleading other people and tries to be fair in everything I do. I am able to handle multiple tasks on a daily basis I use a creative approach to problem solving. I am a dependable person who is great at time management,In the role, I identified a need for a new system and, with management backing, it has since been implemented, I united several teams in a large project to achieve real change for our customers, I proved my case for introducing a new system through extensive research and analysis. I modernized the customer complaints process to help make efficiency savings across the business.