Analytical approach, people person, employee engagement, conflict management, critical thinking and implementation. Have experience of 12 years in BPO, Edu-Tech, Ecommerce, Retail,Sales and marketing companies. Worked with WIPRO, Justdial Ltd, Scootsy Logistics., Ketto, White HatJr., Pescafresh. Mutiple experience to understand, grab all the necessary information and inputs, to analyze with help of necessary tools and come up with fulproof out put. Good with Microsoft Word and Microsoft Excel, Google Sheet. Have operated mutiple dialer and CRM like Zendesk, ZOHO, Genesis, Garafically. Dailer like OS dialer, SIP PHONE