Freelancer Microsoft 365 Specialist

A keen individual seeking relation, possessing excellent verbal and written communication skills and the ability to interact to a wide range of people, capable of achieving personal and organizational objectives, believes in teamwork, continual growth through dynamic, professional experiences and adopts well to change. I am a self-motivated individual with experience in administrative, marketing, and accounting fields, I have served as an assistant administrator and customer service agent, where I was in charge of receiving calls and escalating them to the relevant department, providing information about products and services, taking orders, responding to customer complaints, processing returns, and performing countless other activities. Also opens customer accounts by recording account information, maintains customer records by updating account information and managing internal and external emails and calls. Further, I have advanced soft and technical skills: technical skills proficiency includes using ERP revenue collection and monitoring systems and statistical analysis tools. I also have Excellent soft skills like Effective communication, Open-minded, Teamwork and Problem solving. I also possess Customer Service, Microsoft Office, Management skills, Planning & Organization. Skills that are highly suitable for efficiency and effective delivery in this position