am a dedicated administrative professional with over eight years of experience across various roles in program management, customer service, and team supervision. My educational background includes Masters, which provides a solid foundation in business principles, along with a hands-on understanding of efficient operations management. I have a proven track record of successfully managing programs and handling customer support functions, with a focus on building client relationships and improving service delivery. I am fluent in both Bengali and English, which allows me to engage effectively with a wide range of audiences. In my free time, I am involved in extracurricular activities, such as scouting, social work, and recreational sports like cricket, all of which have strengthened my teamwork and leadership abilities. I am passionate about using my skills to make a positive impact, whether it’s by enhancing operational efficiency, improving customer experiences, or contributing to meaningful community projects. I am committed to continuous learning and look forward to taking on challenging roles where I can contribute my skills and grow as a professional.