A Digital Creator or a IT professional with 10+ experience

Iam a digital creator with Dedicated and detail-oriented IT professional with 10+ years of experience in the IT Sector, with a proven track record in conducting efficient and effective IT audit procedures. Experienced in creating internal audit reports, identifying network , and implementing proactive strategies for network protection. Proficient in managing gateways and Fortinet firewall restrictions, as well as planning, implementing, monitoring, and upgrading security measures. •Conducted efficient and effective IT audit procedures to ensure compliance and security. • Created comprehensive internal audit reports and memos for organizational review. • Tested and identified network and system developed counteractive strategies for network protection. • Planned, implemented, monitored, and upgraded security measures to safeguard organizational data, systems, and networks. optimal performance and availability for end-users. • Maintained the organization's IT infrastructure across multiple zones, including network and storage systems. •Created and maintained Enterprise Environment Recovery and hardware inventory logs. • Troubleshot security and network issues to minimize downtime and maintain system integrity. •Communicated audit findings and recommended solutions to improve or modify processes and systems for enhanced security and compliance. • Evaluated systems and applications to ensure they are controlled, reliable, efficient, secure, and effective for the audit process. • Maintained server uptime and diagnosed issues related to domains, dedicated email systems, and Windows server systems. • Utilized Data Loss Prevention (DLP) techniques via firewall configurations. • Blocked unwanted links through firewall web filter to enhance network security. • Applied security policies through domain management and firewall configurations. •Implemented port blocking to protect systems, networks, and programs from digital attacks. • Implemented server hardening techniques, including configuration adjustments, patch management, and security best practices, to protect systems against vulnerabilities and unauthorized access. • Responsible for handling Helpdesk ticket escalations from Level 2 Support, ensuring timely and effective resolution. • Worked in both Hosting and Linux Server Support, regularly managing WHM, cPanel, DNS records, MySQL, email routing app-based systems(SMTP, POP3, IMAP), and Plesk and Parallels for various clients. • Installed and managed Microsoft Office applications across multiple systems. • Maintained server uptime and diagnosed issues related to VPS and dedicated Linux and Windows server systems. • Managed web hosting security for shared servers, cloud, VPS, and dedicated servers to ensure a secure hosting environment. • Configured and optimized Citrix XenApp environments to ensure seamless application delivery and enhanced user experience. • Scheduled and executed MySQL and MSSQL backup queries to ensure data integrity and availability. • Optimized web and app server speed to enhance overall performance and user experience. • Administered and optimized VMware vSphere environment.