I am an experienced and reliable administrative professional with over 10 years of expertise in office coordination, customer service, and virtual administration. Throughout my career, I have supported businesses across various industries by managing day-to-day operations, ensuring smooth workflows, and delivering exceptional client service. I am highly skilled in office and administrative support functions, including scheduling, data entry, invoicing, records management, and supplier coordination. Proficient in Microsoft Office, Google Workspace, Sage, and CRM tools, I am also adept at handling online platforms, social media management, and virtual assistance tasks. My strong organizational abilities, attention to detail, and ability to prioritize multiple tasks allow me to meet deadlines while maintaining accuracy and efficiency. In previous roles, I have successfully managed client bookings, reconciled supplier statements, prepared payment submissions, and supported both on-site and remote teams. Known as a proactive problem-solver and approachable team player, I thrive in fast-paced environments and bring professionalism and reliability to every task I handle. With additional certifications in Project Management Fundamentals, Strategic Human Resource Management, and Virtual Assistance, I am committed to continuous growth and contributing positively to organizational success. Key Strengths & Skills: Office & Administrative Support Virtual Assistance & Online Coordination Scheduling & Calendar Management Data Entry, Invoicing & Record-Keeping (Sage, SBCACSA) Client Communication & Conflict Resolution Document Management & Filing Social Media Handling Microsoft Office & Google Workspace CRM, Email & Telephone Support