Professional Experience: Software Quality Assurance Tester and Data Analyst - June 2021 - Present Remote Work ? Contractor ? Freelancer ? Execute test cases to detect and track software defects and inconsistency. ? Data Analyst for Machine learning and Artificial Intelligence. Production Support Analyst - February 21 - May 21 Verifone, Thailand. ? Supporting customers, products in a proactive and reactive manner. ? Managing complex support issues in a production environment. Data Annotation for Machine Learning - December 2019 - January 2021 Remote Work ? Contractor ? Freelancer ? Data Analyst for Machine learning and Artificial Intelligence. Infrastructure Consultant - August 19 - November 19 Enterprise Software Consulting Co Ltd, attached to Accenture Thailand. ? Worked on Bank Technology baselining to review and analyze the current infrastructure landscape, document as-is findings, produce gap assessment and recommendation reports in preparation for Digital Transformation. Senior Technical Support Engineer - October 15 - November 17 Veritas Technologies LLC, Singapore. ? Provides dynamic AutoSupport and Advanced Services by proactively monitoring identification of issues from Veritas NetBackup storage appliances to diagnose potential issues, automated support case management, and guided workflow for faster issue resolution. ? Install and configure NetBackup Storage in multi-platforms environments such as VMWare vSphere, Windows server, Red Hat Enterprise Linux. Associate Technical Support Engineer - November 14 - September 15 Nexsan Technologies Inc, Singapore. ? Install, configure, and troubleshoot Nexsan Unified Hybrid storage, Archive storage, RAID type, Storage caching, iSCSI, FCoE, NFS, SMB, and High Availability in multi-platforms environments such as VMWare vSphere, Windows server, Red Hat Enterprise Linux, UNIX and MacOS. Technical Support Specialist - February 14 - November 14 Seagate Technology LLC, Singapore. ? Install, configure, troubleshoot NAS and Seagate Storage. ? Handle user’s complaint and all warranty related issues. IT Service Desk Analyst - May 11 - March 13 The Royal Bank of Scotland Group Plc., Singapore. ? Deploy, maintain, and troubleshoot workstations, Desktop Virtualization, Citrix XenDesktop, laptop, mobile devices.