IT Professional experienced in planning, sourcing, installing, maintaining and documenting all ICT infrastructure systems, Information Security, Server Administration, MS Active Directory, MS Office 365, Troubleshooting Systems, LAN System Analysis, SQL database management, Data backup, IT support & Operations Management to ensure QoS. I oversee and determine timeframes for IT projects including system updates, upgrades, migrations and outages together with improving IT experience by training all staff. Design strategy and implementing IT policy and best practice guides for the company to define standards for technology oversight.